Falk Ruckruh
- Date of birth: 23rd of December 1968
- University degree in process engineering and chemistry in France
- Diploma in Warsaw, Poland
- 2 years inside sales manager for IT companies
- 3 years sales representative in automotive industry
- Trainer, consultant and coach since 1996
Fields of Acitivity
- Trainer and workshop facilitator for leadership, sales, customer orientation, communication skills and trainer the trainer
- Specialist for soft skills and e-learning
- Worldwide working experience for market leaders in three languages, examples: Malaysia, India, South Africa, Oman, Tunisia, Russia, Czech Republic, Portugal, France, Benelux, DACH, Canada, Spain
- Extensive training and coaching experience in many branches like IT, automotive, industry,
- FMCG, banking, social media, service and support
- Consultant in international projects for sales, service and support
- Business checklists, guides and training hand-outs
Qualifications and professional experience
- University degree in process engineering and chemistry in Germany and France
- Apple trainer qualification course
- Additional qualification in transactional analysis and train the trainer
- Development of training programs for companies like ExxonMobil, Acer Computer, OMV, Siemens, Knorr Bremse, Apple, Google, Cisco, HP
Other Qualifications
- Education in change management, learning techniques and Coaching
- Chamber of commerce degree as an IT system consultant
- E-learning specialist in a private training institute
- Publications in leading German sales journals
Languages
- Working languages: German, English and French
- Small talk in Spanish and Russian